Privacy Policy

PRIVACY POLICY FOR BRAKEBEE.COM Last Updated: July 2, 2025 At Brakebee LLC (OAF, "we," "us," or "our"), we're committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use Brakebee.com ("the Site") and our related apps. We've written it in clear, simple language to help you understand our practices. We don't sell your information, and we prioritize keeping your data private. 1. INFORMATION WE COLLECT We collect information to provide and improve our services. Here's what we gather: • Information You Share: When you create an account, make a purchase, upload artwork, or contact us, you may provide: - Name, email address, phone number, or mailing address. - Payment details (e.g., credit card info, handled securely by our payment processor). - Content you upload, like artwork images or descriptions. - Any other details you voluntarily share (e.g., in messages to us or vendors). • Site and App Usage Data: We collect information about how you interact with our Site and apps, such as: - Pages you visit, items you view, or actions you take (e.g., adding to cart). - Device information (e.g., IP address, browser type, operating system). - Login status, cart contents, or preferences, often through cookies (see our Cookie Policy). • Anonymized Data: We may collect non-personal data (e.g., aggregated analytics) to understand trends and improve the Site. This data doesn't identify you. 2. HOW WE USE YOUR INFORMATION We use your information in-house to run and enhance the Site and apps. Here's how: • To provide services, like processing orders, managing your account, or displaying your artwork. • To personalize your experience, such as recommending art or remembering your preferences. • To communicate with you, including order updates, support responses, or Site news. • To improve our Site and apps by analyzing how users interact with them. • To ensure security, prevent fraud, and comply with legal requirements. We don't use your information for purposes unrelated to our services. 3. HOW WE SHARE YOUR INFORMATION We don't sell your information to anyone. We may share your data in limited cases, always prioritizing your privacy: • With Vendors: When you buy art, we share necessary details (e.g., shipping address) with the vendor to fulfill your order. • With Service Providers: We use trusted third parties to help run the Site, such as: - Payment processors to handle transactions securely. - Analytics tools to understand Site performance. - Hosting or email providers to store data or send messages. Whenever possible, we anonymize data shared with these providers to protect your identity. • For Legal Reasons: We may share data if required by law (e.g., to comply with a court order) or to protect our rights, safety, or property. • With Your Consent: If you upload artwork, we may display it on the Site or in marketing (per our Copyright Policy). We don't share your data with third parties for their own marketing or advertising purposes. 4. COOKIES AND TRACKING We use cookies and similar technologies to keep you logged in, track cart contents, and improve your experience. For details, see our Cookie Policy. We don't use cookies to track you outside our Site and apps. 5. HOW WE PROTECT YOUR INFORMATION We take reasonable steps to keep your data safe, including: • Using encryption for sensitive information (e.g., payment details). • Implementing access controls to limit who can see your data. • Regularly updating our security practices. While we strive to protect your information, no system is 100% secure. If you notice any issues, please contact us immediately. 6. YOUR PRIVACY RIGHTS Depending on where you live, you may have rights over your data, such as: • Access: Request a copy of the information we have about you. • Correction: Ask us to fix inaccurate data. • Deletion: Request that we delete your data. • Opt-Out: Opt out of certain data collection (e.g., non-essential cookies). • Non-Discrimination: We won't penalize you for exercising your rights. To exercise these rights, contact us at privacy@brakebee.com. We'll respond within the time required by law (e.g., 30 days for GDPR, 45 days for CCPA). If you're in the EU, you can also contact your local data protection authority. In California, you can learn more at www.oag.ca.gov/privacy/ccpa. 7. HOW LONG WE KEEP YOUR INFORMATION We keep your data only as long as needed to provide our services, meet legal requirements, or resolve disputes. For example: • Account info is kept while your account is active. • Order details are retained for tax or refund purposes. • Anonymized analytics may be kept indefinitely. When we no longer need your data, we delete or anonymize it securely. 8. INTERNATIONAL USERS If you're outside the U.S., your data may be transferred to and stored in the U.S., where our servers are located. We comply with laws like GDPR for EU users, ensuring your data is protected. By using our Site, you consent to this transfer. 9. CHILDREN'S PRIVACY Our Site and apps are not intended for children under 13 (or 16 in the EU). We don't knowingly collect data from children. If we learn we've collected such data, we'll delete it promptly. Contact us if you have concerns. 10. CONTACT US If you have questions about this Privacy Policy or your data, reach out to us: • Email: privacy@brakebee.com 11. CHANGES TO THIS POLICY We may update this Privacy Policy to reflect changes in our practices or legal requirements. If we make significant changes, we'll notify you through the Site, apps, or by email. The updated policy applies from the date it's posted. Thank you for trusting Brakebee.com with your information!